Refund policy
Boujee Batz Return Policy
At Boujee Batz, we strive to ensure that you are fully satisfied with your purchase of our wooden baseball bats. Our return policy is designed to provide you with peace of mind and to ensure that you receive a product that meets our high standards of quality.
30-Day Return Window
We accept returns within 30 days from the date you receive your bat. If for any reason you are not satisfied with your purchase, you may return the bat for a refund or exchange.
Conditions for Return
1. Proof of Purchase: You must provide proof of purchase when initiating a return.
2. Return Shipping: Customers are responsible for return shipping costs. Ensure that the bat is securely packaged to prevent damage during transit.
3. No Restocking Fee: We do not charge a restocking fee for returned items.
4. No Final Sale Items: All items are eligible for return, and we do not designate any items as final sale.
Warranty Coverage
Our wooden baseball bats come with a 30-Day Limited Warranty against defects in materials and workmanship. This warranty applies exclusively to the original purchaser and is non-transferable.
1. Defects Covered: The warranty covers inconsistencies in woodworking, paint standards, or overall quality of the bat.
2. Exclusions: The warranty does not cover damage resulting from:
- Normal wear and tear.
- Misuse, abuse, or improper use of the bat.
- Modification or alteration of the bat.
- Use of the bat for purposes other than its intended use.
- Accidents, impacts, or other external causes.
Making a Warranty Claim
To make a warranty claim within the 30-day period, please contact Boujee Batz with your proof of purchase. You may be required to return the defective bat for inspection. If the bat is found to be defective, we will, at our discretion, repair or replace the bat free of charge. Alternatively, you may opt for a refund upon returning the defective bat.
Disclaimer
This warranty is in lieu of all other warranties, express or implied, including but not limited to, warranties of merchantability or fitness for a particular purpose. Boujee Batz is not liable for any incidental, consequential, or special damages arising from the use of our products. This policy gives you specific legal rights, and you may have other rights which vary from state to state or country to country.
Policy Updates
This return policy is subject to change without prior notice. Please refer to the latest version available at the time of purchase.
Contact Us
If you have any questions regarding our return policy or need to make a warranty claim, please contact Boujee Batz. We are here to assist you and ensure you have a positive experience with our products.
Thank you for choosing Boujee Batz. We appreciate your business and are committed to providing you with high-quality baseball bats and exceptional customer service.